Tuesday, September 20, 2016

Since 13 September that the HP printers that only accept ink cartridges… HP – Exame Informática

HP has released an update of software that limits the operation of the respective printers, the ink cartridges of their own brand. The printers that you have installed the software update failed to acknowledge, since September 13th, cartridges of the so-called "white spots", which are often sold at prices lower than the ink cartridges of HP.

“Cartridge problem”, “one or more cartridges are missing or damaged” or “older generation cartridge” – here are the alert messages that will be issued by the printers in that they have to update the software and get cartridges brands alternatives.

The update was aimed at printers range OfficeJet, OfficeJet Pro and OfficeJet Pro X HP explains that in some models the incompatibility with ink cartridges alternative was already defined in the original software of the printers. In other cases, it was necessary to update the software.

according to the BBC, only the ink cartridges that do not have a security chip produced by HP may not be used on printers that have received the software update. Which means that the alternative brands that, eventually, sell ink cartridges that have chips HP security, or that are focused on the refill ink cartridge ink cartridges the HP should not encounter problems of incompatibility.

THE BBC gives an account of several complaints – some of them allege that HP made the update without warning or permission. For the manufacturers of ink cartridge alternative is a considerable part of the business is concerned. HP responds in a statement: “The goal of this update is to protect the innovations and intellectual property of HP .

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