Wednesday, September 21, 2016

Brussels gives up to set limits for the roaming free – Public.en



what characterizes it as a "new approach" to the rules for the order of the rates of roaming, the European Commission came to announce on Wednesday that left is definitely the side of the intention to impose limits to the time limits in which european citizens can use their mobile phones in another member State while maintaining tariffs that are contracted in countries of origin.

After having announced less than two weeks ago that had given up a proposal which provided for an annual limit of 90 days, or 30 consecutive days, for the use of roaming the price of the fare home (a project heavily criticised by operators Portuguese, who regarded the deadlines are excessive), the Commission has reformulated his concept of fair use policy, or the policy of fair use. This is intended to prevent situations in which the services of roaming can be used for purposes other than the movement from time to time.

“we will Not impose any limits on the duration or on the number of days that can be used [for the travelers] without rates of roaming, but we have decided to impose safeguards to be clear in regards to the residence,” said the european commissioner for the Digital Single Market, Andrus Ansip was quoted by the Lusa news agency.

In a statement, the executive community explains that the members of the college of commissioners discussed today a project that provides "a new approach to fair use" and agreed that "should not be imposed on the consumer’s limits in terms of time or volume, when using your mobile in another EU country", but they should introduce mechanisms that protect the business situations fraudulent.

In the new proposal that you must submit the 15 of December, the Commission promises to include “safeguards against abuses based on residence or permanent connections to an EU country”. The roaming is only for travellers, crimps Brussels, and that is why the new draft proposal allows operators to compare the traffic the domestic traffic in roaming of its customers or true, for example, if a client uses multiple SIM cards in roaming.

According to the commission, in this type of situations, the operators should alert your users and you are left with the margin to apply maximum rates of 0.04 eur per call, up to 0.01 euro per sms, or 0,0085 € per MB. In case of disagreement between the parties, the companies will have to initiate the process of formal complaint, and if the differences persist, consumers may complain to the national regulatory authorities, which shall resolve the dispute.

The Commission also points to potential situations of abuse arising from the purchase and resale of SIM cards for permanent use outside the country. In these cases, operators are allowed to take measures "immediate and proportionate", and should also inform the national regulator, reveals the press release.

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