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the consumer association came to warn users about the care have to make purchases in stores across the social network, Facebook. In a statement, Deco alert to the little security that these stores offer
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According to Deco, many of these stores are not registered and does not have a physical address . This can lead many users to make payments and never get to receive any product.
Deco received several complaints of deceived users, who have shopping in stores that found on Facebook and eventually out injured. Among the many complaints sent to Deco, some relate to delays in deliveries and lack of reimbursement in case of cancellation of purchase.
“Sometimes it is not sales traders to consumers, but sales between individuals, then it becomes more difficult the resolution of a possible conflict later, “says Deco.
the association warns that these shops are not registered as companies in Portugal and do not have a physical address for contact. This leads to users to find many difficulties in case of a complaint or other information about the products.
“As a distance purchase is always a period of 14 days, however, this option only applies to business between traders and consumers, if you purchased the product from a particular, there is that possibility, “said Deco.
Deco also noted that,” to make an acquisition in this way, and if not is available purchase invoice, you can not later activate the product warranty, it will have no way to prove the date of purchase of the same “
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