Apple decided to open an account on the social network Twitter to help and advise customers using devices with Mac platforms, iOS, tvOS and watchOS.
Apple Support is the name of the new account Apple Twitter. This account aims to provide tricks, tips and useful information to customers, and the firm is available to answer questions that are asked.
Apple puts too much emphasis on their customer support as part of its positioning as a premium brand. We’re available every day to answer your questions, from 5 am-8pm PST.
This may be the official and central account Apple to interact with customers, as the brand has other accounts dedicated to products such as the Beats 1, Apple Music or iTunes.
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