Government launches app to inform citizens about public services – publico

                 

                         
                     

                 

 
                         

Where it is located the closest public service to request the Citizen Card or how many people waiting to be served in a particular counter Citizen Shop. It is information like this that can be accessed from Monday through the platform online and mobile application ( app ) Map Citizen, created under the authority of the Government.

                     

                          Through the platform online You can do a search the entities providing the services, the services themselves or where the required care in a determined city or area of ​​the country. For example, if Citizen’s Shop is searched, the map of the country comes to the shops or Citizen Spaces running. Clicking on the icon that identifies the store or space, it opens a window that indicates contacts them and the services that are provided here. The same is true if researched hospital, tax office or police stations.

app Map Citizen, available for free to iOS, Android and Windows, you can do the same kind of research but with the ability to interact in real time with the system of care used in the Citizen Shops and Citizen Spaces, indicates the Agency for Administrative Modernisation (AMA) in the presentation the app in your site .

Thus, you can know how many people are waiting to be served in a particular desk, which password is being call at that moment and how long waited the last person to be served. “Very soon, the same tool will allow you to take a password and control the service at a distance”, says the AMA.

The platform and app Map Citizen were presented this second -Thurs by the Deputy Minister and Regional Development. “It is the

government that has to be organized according to the citizen and not the citizen who has to organize on the basis of how the government is structured and there,” said Miguel Poiares Maduro, cited by Lusa.

The Secretary of State for Administrative Modernisation, Joaquim Pedro Cardoso da Costa, also present at the presentation, emphasized that app Citizen Map “not bring anything information that is new. ” “We are is to aggregate information that already exists, and to make it available” according to the new forms of mobility allowed by the internet, he said.

Pedro Silva Dias, president of AMA, said in turn that from the “first week of July” will be possible for users to obtain a password for the various utilities installed in shops or Citizen Spaces and monitor the evolution of the service.

Another of the objectives the Government has for the app is that this podessa integrate the Ministry of Health information on waiting times in emergency

updated news to 16h08:. adds statements of Deputy Minister and Regional Development, the Secretary of State for Administrative Modernisation and the President of AMA during the platform presentation.