Some vendors already talk of “bankruptcy” after the Amazon have put products on sale for … a pound. Due to a bug in software for one hour was made “a small number of orders” with a far value of the real. Some people complain of thousands of euros damage.
A software designed to maintain a low, designed by RepricerExpress, failed last Friday. It was only for an hour, but enough that thousands of products become available on Amazon for just one pound (worth almost one and a half euro).
Between 19:00 and 20:00, several products have been sold for only a pound would cost even more: and they cost the same
Some sellers complain that the damage caused by this failure prowl software the tens of thousands of euros
. “lost nearly 20 thousand pounds from one day to another. I asked Amazon to cancel orders, but [the site] continues to send them and to charge fees horrible. Someone will have to be held accountable. At this rate, I’ll be bankrupt by the end of January, “said Judith Blackford, of Kiddymania, cited by Sky News.
In the same season, another company estimated a loss of more than 30,000 pounds.
The Amazon issued a statement to advance that “aware” of computer failure and promising to compensate the sellers.
“We reacted quickly and managed to cancel most of the orders and costs will not be charged or rates to sellers by these canceled orders. We are now reviewing the small number of orders that have been processed and we will contact directly with the affected vendors, “he said the company.
On the part of RepricerExpress, who conceived the sofware, came an apology from the CEO Brendan Doherty: “We received a communication from Amazon that will not penalize vendors for this error. We are working to identify the problem and to ensure that does not happen again. “” We are all devastated and disillusioned who have gone through this problem, “concluded the CEO.
No comments:
Post a Comment