Launch of Galaxy Note7 in Portugal was postponed – News Journal

Samsung recorded 35 cases globally anomalies in new batteries Samsung Galaxy Note7, but none of these in Portugal.

“Fortunately there are no cases in Portugal,” said a source from Samsung Lusa, who confirmed that the launch of this new model of “smartphone” (smart phone) in Portugal, which was planned for next week, has been postponed.

Samsung Electronics decided to suspend production of its latest mobile phone, the Galaxy Note 7, after several users have reported that shippers were burned. After an initial investigation, Samsung concluded that the problems “were caused by defective batteries.”

In a statement, Samsung said that is “to undertake a full inspection to identify possible affected batteries” and having on customer security account, decided to “suspend sales of the Samsung Galaxy Note7 over the coming weeks.”

we recommend customers to deliver the equipment in stores that have undergone, or at any Samsung Service Center

“in the case of customers who already have Samsung Galaxy Note7 devices, voluntarily to exchange these equipment with new ones. we recommend that customers supply the equipment in stores that have undergone, or at any Samsung Service Center. for more information on this process, customers should contact the Samsung blue line (808 20 72 67) ” , the company said in a statement.

the Galaxy Note7 is a top device range, water resistant and with “scanner” eye iris, which is being marketed worldwide since 19 August.

the Samsung “recognizes the inconvenience this may cause,” but considers that “it is very important” to follow this process to ensure that “continues to provide the highest quality products.”

“we are working very closely with our partners to ensure that this replacement phase will take place in the most convenient and efficient as possible,” concluded the mobile phone manufacturer.

the call to review, a unprecedented case since Samsung started selling smart phones in 2010, could be a blow to the south Korean company, which recently recovered in the market, after having lost the high-end mobile phones in recent years to Apple (iPhone ).