Computer system of enforcement agents still broken – publico

                 

                         
                     

                 

 
                         

enforcement agents – debts / liens – are for seven days without computer system and still no certainty about the day that the failure will be completely resolved, revealed on Wednesday a professional sector                      

                          The enforcement agent Louise Boss said Lusa that that activity “is stopped” due to the collapse of the system (SIAAE). Three of his employees took “vacation” because you can not perform normal tasks a day-to-day those professionals.

Blocked Accounts, inability to make payments or make money returns to run are some of the setbacks mentioned by Louise Boss. The enforcement agent regrets the situation and the fact that young professional colleagues, who have only 10 or 15 running processes, can reach the end of the month without receiving the normal income of a month of work.

Louise boss criticized the “lack of information” about the severity and extent of the computer system breaks, adding enforcement officers are not responsible for what happened.

The president of the Chamber of Solicitors said on Monday! fair Lusa that during the long failure of Citius, in the new judicial map start, enforcement officers had even greater difficulties in performing their work. José Carlos Resende expects the computer company contracted to do the maintenance of the system to wake the system as soon as possible.

On the same day, the House of Solicitors said the Computer System Support Agent Activity Execution (SISAAE) notes malfunctions since Wednesday of last week, in the evening, after the implementation of some updates that became pressing.

“On Thursday, was virtually unavailable and, on Friday, worked with some limitations “, he said.

She also reported that the IT department of the Chamber of Solicitors, along with companies providing support in this area, held on the last weekend weekend he has a set of corrective procedures that have not proved effective, making it therefore necessary to make a full replacement of the system, which, according to the IT department, should be operational in the coming days.

On Wednesday, José Carlos Resende said to have the information of computer technicians that the situation would be resolved until next Monday. For now, some features of the system have been restored.

The same official revealed that, given the breakdown, the Chamber of Solicitors sent a email to the courts to declare the “just impediment “enforcement staff to meet certain deadlines and steps, which apparently have been understood by the judges.

The system fault has occurred when a technician SIAAE triggered a technical nature” corrupted “files, forcing to resort to backups.

In SISAAE are stored 180 billion records of the activity of enforcement agents documents, according to José Carlos Resende since 2003, have recovered credits and payments of six billion euros.

Last year, only in electronic attachment of bank accounts, amounted to EUR 370 million, with more and more an activity with a strong impact on the economy.